Jeffrey Kemp
Thoughts about life, the universe and the one who made it all. I live on Iced Coffee.
Tag Archives: customer-service
“Stress-free billing”
Synergy has launched their “stress-free billing” web site, purporting to offer direct debit and paperless bills. All great in my book – except that the site doesn’t work. I managed to login but the page that takes my direct debit … Continue reading
You Call Me, Vodafone
This stern warning from Vodafone, which happens to be my bottom-dollar mobile phone service provider currently, led me to http://www.YouCallMe.com. I have to agree with blog.YouCallMe.com that it’s petty and not-nice of Vodafone to not only ignore requests from their … Continue reading
Telephone Etiquette
We had a discussion at work today regarding whether one should introduce oneself when calling a company, as a customer, for instance. I think the answers boil down to one of three choices: I don’t give my name until they … Continue reading
Thank you Westpac
Every payday I get some cash via ATM, but on the most recent occasion I must have accidentally hit the “Credit” button instead of the “Savings” button, which meant that my withdrawal was a Cash Advance from my credit card. … Continue reading
